ARTICLE SUMMARY: Like it or not Artificial Intelligence is here to stay. AI has significantly influenced UX design in several ways reshaping how designers approach problems and create user experiences.
It’s amazing how swiftly this technology has become embedded into both our professional and personal lives. Designers need to prioritize user needs and develop a structured approach to AI initiatives
As artificial intelligence becomes the backbone of digital innovation, “Human-centered AI: 5 key frameworks for UX designers” by Rob Chappell looks at what leading tech companies and universities have to offer to help designers develop actionable strategies for human-centered AI. Some of the frameworks looked at include
- IBM’s AI/Human Context Model
- Google’s Explainability Rubric
- Microsoft’s Human-AI Experiences (HAX) Toolkit
Designers must now think about dynamic interfaces that adapt to each user, rather than static designs. This involves planning for variability in user journeys. AI enables highly personalized user experiences by analyzing user behavior, preferences, and past interactions. Platforms like Netflix, Spotify, and e-commerce sites use AI to recommend content or products tailored to individual users.
AI can analyze user interactions and create accessible designs for people with disabilities. Examples include screen readers with improved voice recognition, real-time language translation, and adaptive layouts. Designers can incorporate inclusive practices more easily, using AI as a tool to test and optimize accessibility features.
Rob Chappell finishes his article by telling us “As UX designers, approaching AI with human-centered frameworks means balancing new technical capabilities with responsibility, questioning the readiness and suitability of AI for each use case, and building systems with user feedback loops that drive continuous improvement.”
UX design is always in the state of flux. This is a great article with a lot of good information designers need to know in order to keep up and stay viable. Let us know what you think in the comments.
