ARTICLE SUMMARY: I’ve said it before and I’ll say it again, designers are problem solvers, that’s what we do.

In order to solve the problem we first have to make sure we are solving the right problem, simple, right? Wrong, we need a process that will help us find the real problem so we can give our clients the best solution possible.

How To Solve The Right Problems” has a unique process to help designers figure out what the real problems are that need to be solved. The major parts covered in this article are

  • Discover
  • Define
  • develop
  • deliver

With the amount of information available to today’s designer we need to really zero in and disseminate all this information to establish what the true problem is and not just act on our first impression.

The article concludes by telling us “There are several mental models that one could employ, learning to recognize which one to choose when is key. We’re getting very good at identifying problems and figuring out exactly which problem to solve. But are we bringing that same level of rigour to understanding how we’re solving these problems? Why stop after the problem diamond? Spending some time figuring out the approach to a problem before delving into it, can set you on the right course very early on.

We owe it to our client to give them our best when it comes to solving their problems and this article will help you achieve that goal.

Let us know what you think in the comments.